Terms & Conditions
1. This Website is operated by Olli Ella Limited. All content that you see here is owned by or licensed to us. It is not for commercial use, and unless we specifically agree, you cannot copy, distribute, publish or alter the Website content.
2. Within the Website, you may find links or references to third party materials and websites outside www.olliella.com. We do not endorse, authorise, or control those websites and therefore accept no liability in respect of the content or your use of those websites.
4. Olli Ella Limited makes no representations or warranties (express or implied) and we are unable to guarantee the accuracy of information on the Website. We do not accept any liability arising out of reliance on the materials on our Website.
5. We may terminate your access to our Website at any time if we decide at our sole discretion that you are in breach of these Terms.
6. We may change any aspect of www.olliella.com at any time without letting you know. You agree to be bound by such updates and you agree to visit this page from time to time to check such changes.
Copyright & Trademarks
All designs, text, graphics and other contents or arrangements of this Website in whatever format belong to Olli Ella Limited or its licensors. All rights are reserved. The Trademarks and logos displayed on the Website are the registered and unregistered Trademarks of Olli Ella Limited and its licensors. Nothing contained on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Website without written permission from Olli Ella Limited or such third party that may own the trademarks displayed on the Website. By using the Website you agree to respect the intellectual property rights of Olli Ella and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website. You may, however, download material that is required for the sole purpose of assisting you in placing an order. Such downloaded material may not be used for any purpose other than to assist you in placing an order. You may not create any links to our Website from another Website without our written consent.
All orders for Goods are accepted when you receive a confirmation e-mail to this effect. We are legally obliged to send you this confirmation and you may wish to print or save it for your future reference. The confirmation will include details of your order, including your chosen delivery address. Delivery of Goods will be 6-8 weeks from date that the Order was placed. You will be contacted one to three days prior to delivery to arrange a delivery time.
Price and Payment
All prices are quoted in Pounds Sterling (£) and, where appropriate, are inclusive of UK sales tax (VAT) but exclusive of delivery charges. We try to ensure that all prices on display on the Website at www.olliella.com are accurate. The price of an item is the price at head office on the day of your order. We reserve the right to change any price after you place an order but should we do so, we will inform you before we process your order and you will have the opportunity to cancel the order. However the correct price will always appear on your order confirmation. Where Goods are discontinued or cannot for some reason be delivered we will contact you by e-mail or telephone to inform you of this. All payments must be in Pounds Sterling. We accept payment by Visa, American Express, MasterCard, Maestro and Solo. We will charge you as soon as your order has been placed.
Cancellation and Returns
All orders for goods may be cancelled within 7 days from when the order was placed. Because our goods are custom made to order Olli Ella Limited will not accept cancellations or returns after this period. For this reason we recommend measurements are taken before ordering to ensure goods can be delivered with ease and suitable access by our delivery team.
Limitation of liability
We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to you for any loss, costs or expenses arising directly or indirectly from any delays in doing so and we will not be deemed to be in breach of these terms and conditions by reason of any delay in performing, or any failure to perform, any of our obligations in relation to these terms and conditions, if the delay or failure was due to any cause beyond our reasonable control. Except in respect of death or personal injury caused by our negligence, we will not be liable to you for any economic loss, which term shall include loss of profits, business, revenue, goodwill or anticipated savings or any special, indirect or consequential loss in connection with the supply of the Goods.
All notices shall be in writing and may be served by sending them by recorded delivery post to Olli Ella Limited 406 St John Street, London EC1V 4NJ. Nothing in this agreement shall give nor is intended to give rights to any third party under the Contracts (Rights of Third Parties) Act 1999 or otherwise. Our failure to insist upon the strict performance of any of your obligations under these terms and conditions shall not be construed as a waiver and shall not affect our rights to require strict performance of such obligations. If any provision of these terms and conditions or part thereof is found to be invalid or unenforceable, the invalidity or unenforceability of such provision or part shall not affect any other provision or the remainder of the provision in which such invalid or unenforceable part is contained, which shall remain in full force and effect. English law will apply to these terms and conditions and the parties agree to submit to the non-exclusive jurisdiction of the English courts.